Banff Airporter

Banff Airporter

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Banff Airporter

The Banff Airporter is the leader in reliable door-to-door airport transportation service within the Bow Valley - Lake Louise, Banff and Canmore. Using environmentally friendly Natural Gas vehicles (cutting emissions by 35%), the Airporter's safe, reliable and comfortable vehicles will efficiently get you to your destination on time.
Daily, scheduled transportation between Calgary International Airport to Banff and Canmore and return.

Door to door drop offs and pick ups in Banff. Drops offs and Pick ups in Canmore at major hotels along the Bow Valley Trail. Reservations required for all Banff and Canmore pick ups and recommended for any scheduled transfers.

Modern 13 passenger tour vans and 24 passenger tour buses with internal luggage storage and overhead luggage racks.

ADULT:
An adult is considered to be 13+ years.

Departs Calgary Airport Daily: 9AM, 10:30AM, 12:30PM, 1:30PM, 2:30PM, 3:30PM, 4:30PM, 8:30PM, 10:30PM

Departs Banff Daily: 5AM, 6AM, 7:30AM, 9:30AM, 11:30AM, 12:30PM, 1:30PM, 3:30PM, 5:30PM AND 7:30PM

Cancellations will be accepted up to 24 hours prior to the date of travel. If a Round-Trip ticket has been purchased the return portion of travel is non-refundable after the first portion of travel has been used.

What will happen to my reservation if my flight is delayed/cancelled?
Your reservation for the Banff Airporter is valid for any shuttle on the day of travel, subject to seat availability.

How much time should I allow to collect baggage and get through Customs?
Passengers coming from locations in the US or International should allow approximately 45 minutes between the time the aircraft will land and the Shuttle departure time.

Passengers coming from within Canada should allow approximately 30 minutes between landing and shuttle departure.

How long will it take to get from the Airport to my hotel/address in Banff?
It will take two hours to get from the airport to your destination in Banff.

How much luggage can I bring with me?
Luggage restrictions are similar to the airlines, two pieces plus one carry-on per person. Ski & snowboards must be in a bag. Bikes must be packaged in a box to prevent damage during transport. Any exceptions to the above (eg. Musical instruments) will be allowed at the discretion of the Banff Airporter.

I'm arriving at the Calgary International Airport, where should I meet the shuttle?
Please check-in at the Banff Airporter Tour Desk, it is located on the Main Arrivals Level - AREA C at International Arrivals.

What time will I be picked up at my hotel?
Please be aware that pick up times are approximate only and all passengers should be ready 10 mins prior to the scheduled time

What type of vehicles do you use and how old are they?
Vehicles are powered by Natural Gas instead of conventional fuels such as diesel and gasoline. 19 passenger Mini-buses and 10 passenger vans, but any size can be accommodated. No vehicle in the fleet is over two and a half years old.

DEPOSIT/CANCELLATION POLICY:
Full payment taken at time of reservation and are 100% nonrefundable. Insurance is available at an additional cost.
Schedule & Rates

Schedule and Rates

We offer the most extensive schedule between Calgary International Airport and Banff, starting as early as 5am from Banff and departing as late as 22:30 from Calgary International Airport. Please start the booking process to check available runs for your date of travel.

**Reservations for children under 5 only available by phone. *GST not included.
About Us

 Who We are

SERVING CALGARY AND BANFF FOR 20 YEARS

We’re not new to the game. Banff Airporter® is the original Calgary to Banff airport shuttle. For 20 years, we have been offering frequent and reliable transportation. All of our departures are guaranteed, which means we don’t reduce service when only a few people have booked.

100% LOCALLY OWNED

Don’t choose Banff Airporter® because we’re locally-owned and operated; choose Banff Airporter® because we’re the best! Yes, enjoy the good feeling you get from supporting a local business, but mostly enjoy the level of service and attention to detail that we strive for every day.

 


 Our Team

The Banff Airporter forms an important part of the unique mountain community in the Bow Valley. From our reservation agents and mechanics to our drivers, the Banff Airporter team is made up of people passionate about sharing the mountain lifestyle with you. We love living in the Canadian Rockies!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

At the Airport

YYC Orientation Videos

International Arrivals to Banff Airporter

Air Canada Arrivals to Banff Airporter

 

WestJet Domestic Arrivals to Banff Airporter

 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Free Luggage Carts

The first thing to remember when flying into Calgary Intl. Airport is that it’s one of the nicest and easiest to navigate airports in the world. Luggage carts are free and help is just around the corner thanks to countless White Hat Volunteers.

Planning Your Departure Time

Plan on having 30 minutes to collect your bags and make it to our desk for domestic arrivals and 45 minutes for international arrivals. For example, if your plane is scheduled to arrive at Calgary Airport between 12:15 and 12:30, we suggest you book your spot on the 13:30 scheduled service from Calgary Airport to Banff. If it’s tighter than this, for example a plane scheduled to arrive at 12:50,we suggest you book the 14:30 and then move on to the 13:30 if you arrive on time/early. This is to avoid booking the 13:30, missing it and then finding the 14:30 is sold out, leaving you having to wait until 15:30.

We track your flight

You’ll notice that when you make your reservation, we ask for your flight information. We use this to track your flight. If you’re unable to make your flight due to delays, we’ll know about it and will book you on the next available shuttle, meaning you have no need to worry while in the air! This service is offered free of charge. Tracking your flight does not mean we’ll change our departure time based on your flight arrival.

Fine Print

 Banff Airporter® Fine Print

Reservations are made via phone, email, or online. Sorry but our fax machine has been officially decommissioned.

Phone: 888-449-2901
Email: info@banffairporter.com
www.banffairporter.com

All methods of reserving require VISA or MasterCard payments at the time of booking to secure bookings. When you receive a confirmation number, the booking is actually made and likewise confirmed. If you don’t get one, please let us know.

All scheduled reservations are transferable, changes in bookings are free of charge and unused portions of travel qualify for a credit in our system for up to a year. Credits apply when you contact us prior to your date of travel. If you would like to have your booking fully refundable, then you need to purchase our Travel Insurance at the time of booking. Simply cancel your booking, prior to travel and you’ll receive a full refund for whatever reason, less the Travel Insurance.

For bookings departing Banff & Canmore; “no shows” are charged a reactivation fee of $25 if we are contacted on the day of travel. Otherwise the booking is non refundable.

Clients departing on scheduled services from Calgary Intl Airport are asked to check in at the Banff Airporter® Desk located on the Main Arrivals Level, Meeting Spot “B” (between exit doors 5 & 6 @ International Arrivals).

Departures from the airport are prompt at the scheduled times listed, however, we will do our very best to accommodate late arrivals. Airport agents track your flight details to make the best arrangements possible. If you miss the 22:30 (our latest departure) due to a flight delay you can catch a cab and we’ll refund your booking the next morning. No cancellation insurance needed.

Travellers without reservations will be accommodated on a stand-by basis, subject to seat availability.

The Banff Airporter® does door-to-door pickups in Banff. Please be ready 10 minutes prior to your scheduled pickup time and expect us no later than 15 minutes past your scheduled pickup time.

Banff Airporter® is not responsible for delays caused by weather and road hazards. In the rare event of a missed flight or event due to a vehicle breakdown compensation is limited to the cost of that leg of travel.

Although we love animals and are fierce defenders of their rights, due to allergies and so on, Pets are not permitted with the exception of service animals.

Luggage Allowance: We operate much like the airlines in that the total number of bags permitted is the same. So if you arrived by air, there should be no restrictions other than those experienced with the airline. Please be sure to box all bikes and skis and let us know if you have any oversized items like cellos or stand up basses.

We are not responsible for damage to luggage or personal items during transfer. Lost and found items are up to the individual to arrange pick up and/or delivery back home.

 

Thank you for choosing Banff Airporter®